Depending upon the context, "BitGrail" may also refer to the services, products, website, content or other materials (collectively, "BitGrail Services") provided by BitGrail S.r.l..
- The Service operated by BitGrail allows buyers ("Buyers") and sellers ("Sellers"), to buy and sell the Internet cryptocurrencies known as "Bitcoins", "RaiBlocks", ecc.. (see https://bitcoin.org).
- Transfer Bitcoins to other members or other users of Bitcoin outside the BitGrail Site.
Depending on your country of residence, you may not be able to use all the functions of the Site. It is your responsibility to follow those rules and laws in your country of residence and/or country from which you access this Site and Services.
By opening an Account, you expressly represent and warrant:
- You have accepted these Terms.
- You are at least 18 years of age and have the full capacity to accept these Terms and enter into a transaction involving Bitcoins.
The trading of goods and products, real or virtual, as well as virtual currencies involves significant risk. Prices can and do fluctuate on any given day. Due to such price fluctuations, you may increase or lose value in your assets at any given moment. Any currency - virtual or not - may be subject to large swings in value and may even become worthless. There is an inherent risk that losses will occur as a result of buying, selling or trading anything on a market.
Cryptocurrencies trading also has special risks not generally shared with official currencies or goods or commodities in a market. Unlike most currencies, which are backed by governments or other legal entities, or by commodities such as gold or silver, Bitcoin is a unique kind of "fiat" currency, backed by technology and trust. There is no central bank that can take corrective measure to protect the value of Bitcoins in a crisis or issue more currency.
Instead, Criptocurrencies are an as-yet autonomous and largely unregulated worldwide system of currency firms and individuals. Traders put their trust in a digital, decentralised and partially anonymous system that relies on peer-to-peer networking and cryptography to maintain its integrity.
Cryptocurrencies trading is probably susceptible to irrational (or rational) bubbles or loss of confidence, which could collapse demand relative to supply. For example, confidence might collapse in Bitcoin because of unexpected changes imposed by the software developers or others, a government crackdown, the creation of superior competing alternative currencies, or a deflationary or inflationary spiral.
Confidence might also collapse because of technical problems: if the anonymity of the system is compromised, if money is lost or stolen, or if hackers or governments are able to prevent any transactions from settling.
User should carefully assess whether your financial situation and tolerance for risk is suitable for buying, selling or trading Cryptocurrencies.
Limited right of use
Unless otherwise specified, all Materials on this Site are the property of BitGrail and are protected by copyright, trademark and other applicable laws. You may view, print and/or download a copy of the Materials from this Site on any single computer solely for your personal, informational, non-commercial use, provided you keep intact all copyright and other proprietary notices.
The trademarks, service marks and logos of BitGrail and others used in this Site ("Trademarks") are the property of BitGrail and their respective owners. The software, text, images, graphics, data, prices, trades, charts, graphs, video and audio used on this Site belong to BitGrail. The Trademarks and Material should not be copied, reproduced, modified, republished, uploaded, posted, transmitted, scraped, collected or distributed in any form or by any means, whether manual or automated.
The use of any such Materials on any other Site or networked computer environment for any other purpose is strictly prohibited; any such unauthorised use may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Maintaining your Account: our rules
We are vigilant in maintaining the security of our Site and the Service. By registering with us, you agree to provide BitGrail with current, accurate, and complete information about yourself as prompted by the registration process, and to keep such information updated.
You further agree that you will not use any Account other than your own, or access the Account of any other Member at any time, or assist others in obtaining unauthorised access.
Any attempt to do so or to assist others (Members or otherwise), or the distribution of instructions, software or tools for that purpose, will result in the Accounts of such Members being terminated.
Termination is not the exclusive remedy for such a violation, and BitGrail may elect to take further action against you.
You also are responsible for maintaining the confidentiality of your Account information, including your password, safeguarding your own Cryptocurrencies, and for all activity including Transactions that are posted to your Account.
If there is suspicious activity related to your Account, we may, but are not obligated, to request additional information from you, including authenticating documents, and to freeze any transactions pending our review.
You are obligated to comply with these security requests, or accept termination of your Account.
Finally, you agree that you will not use the Service to perform criminal activity of any sort, including but not limited to, money laundering, illegal gambling operations, terrorist financing, or malicious hacking.
Termination and escrow of unverified accounts
You may terminate this agreement with BitGrail, and close your Account at any time.
You also agree that BitGrail may, by giving notice, in its sole discretion terminate your access to the Site and to your Account, including without limitation, our right to: limit, suspend or terminate the service and Members' Accounts, prohibit access to the Site and its content, services and tools, delay or remove hosted content, and take technical and legal steps to keep Members off the Site if we think that they are creating problems or possible legal liabilities, infringing the intellectual property rights of third parties, or acting inconsistently with the letter or spirit of these Terms.
Aafter User exceeded trading limits for unverified accounts, we expressly reserve the right to suspend Accounts that have not been verified by the Client despite our good faith efforts to contact you seeking such verification ("Unverified Accounts").
The suspension of an Account shall not affect the payment of the commissions due for past Transactions. Upon termination, Members shall communicate a valid Bitcoin Address to allow for the transfer of any currencies credited to their account. BitGrail will convert all the Cryptocurrencies in Bitcoin and shall transfer this amount as soon as possible following the Member's request in the time frames specified by BitGrail.
Upon Account closing, any amount less than 0.005 Bitcoin in value will not be returned.
Availability of services
All services are provided without warranty of any kind, either express or implied. We do not represent that this Site will be available 100% of the time to meet your needs. We will strive to provide you with the Service as soon as possible but there are no guarantees that access will not be interrupted, or that there will be no delays, failures, errors, omissions or loss of transmitted information.
We may suspend use of the Site for maintenance and will make reasonable efforts to give you notice. You acknowledge that this may not be possible in an emergency.
We may provide access to certain parties to access specific data and information through our API (Application Programming Interface) or through widgets. We also may provide widgets for your use to put our data on your Site. You are free to use these in their original unmodified and un-altered state.
BitGrail makes no representations whatsoever about any outside or third party website which you may access through the Site. Occasionally, the BitGrail website may provide references or links to other websites ("External Websites").
We do not control these External Websites third party sites or any of the content contained therein. You agree that we are in no way responsible or liable for External Websites referenced or linked from the BitGrail website, including, but not limited to, website content, policies, failures, promotions, products, opinions, advice, statements, prices, activities and advertisements, services or actions and/or any damages, losses, failures or problems caused by, related to, or arising from those sites.
You shall bear all risks associated with the use of such content.
Disclosures to legal authorities and authorized financial institutions
We may share your Personal Information with law enforcement, data protection authorities, government officials, and other authorities when:
- Required by law.
- We believe that the disclosure is necessary to prevent physical harm or financial loss.
- Disclosure is necessary to report suspected illegal activity.
Limitation of liability
To the extent permitted by law, BitGrail will not be held liable for any damages, loss of profit, loss of revenue, loss of business, loss of opportunity, loss of data, indirect or consequential loss unless the loss suffered arising from negligence or wilful deceit or fraud. Nothing in these terms excludes or limits the liability of either party for fraud, death or personal injury caused by its negligence, breach of terms implied by operation of law, or any other liability which may not by law be limited or excluded.
Modification of terms
BitGrail reserves the right to change, add or remove portions of these Terms, at any time, in an exercise of its sole discretion. You will be notified of any changes in advance through your Account. Upon such notification, it is your responsibility to review the amended Terms. Your continued use of the Site following the posting of a notice of changes to the Terms signifies that you accept and agree to the changes, and that all subsequent transactions by you will be subject to the amended Terms.
- Cryptocurrencies. The Peer-to-Peer internet currencies further described at https://bitcoin.org.
- Buyer/s. Member(s) that are submitting an offer to buy Bitcoins through the Service..
- Seller/s. Member(s) that are submitting an offer to sell Bitcoins through the Service.
- Commission. Refers to the fee which is payable to BitGrail on each Transaction, such as a Bitcoin Purchase Transaction.
- User/s / Member/s. Refers to Buyers and Sellers as well as any holder of an Account.
- Price. The "price per coin" for which Members are willing to purchase or sell Bitcoins, using the Service in a Cryptocurrencies Purchase Transaction. The Price may be expressed in any of the currencies deposited by Members in their Account and supported by the Service. See our Site for a full list of currencies.
- Servicie/s. The technological platform, functional rules and market managed by BitGrail S.r.l.. to permit Sellers and Buyers to perform purchase and sale transactions of Bitcoins.
- Transaction. Includes the following:
- The agreement between the Buyer and the Seller to exchange Cryptocurrencies through the Service for currencies at a commonly agreed rate.
- The transfer of Cryptocurrencies among Members.
TABLE 1: User's account limits
|Level||Trading limits (in 24h)||Withdrawal limits (in 24h)|
|1 (Default)||Unlimited||0.00 BTC *|
|2 (Verified documents)||Unlimited||1.50 BTC *|
|3 (Verified documents and 2FA enabled)||Unlimited||10.00 BTC *|
|4 (Verified documents and 2FA enabled)||Unlimited||50.00 BTC *|
* Based on the current coin's prices on BitGrail